Services
We offer full service – starting with a meeting with your team to understand your business challenge and ending with a final workshop with your internal stakeholders to deliver our insights and recommendations.
We offer
- Discussion groups
- One-to-one depth interviews and paired depths
- Large-scale workshops
- Online discussion groups and interviews
- Online discussion boards/communities
Qualitative Research to understand complex market scenarios
Qualitative research explores the customer mindset and context within which a client proposition would be launched. Analysis of the data is used to understand the likely intricacies and influencing factors which will determine the success or otherwise of the launch.
The key word in qualitative research is understanding and interpreting contextual cues present in to determine how to develop and communicate a product to establish relevance, break through the noise and achieve take-up.
Quantitative Research to capture a state-of-the-market picture
Quantitative approaches are best used to answer the what, when and who questions. It can also be used to capture a measure of likely market demand for a client’s product or service.
We adhere to strict statistical checks to validate data collected and ensure that the insights we present are a reliable representation of the market situation.
We offer
- Ad hoc online, face-to-face and telephone surveys
- Customer satisfaction and brand health tracker surveys
- Mobile and social media studies
- Client-friendly data tables for your records
What we do
Methodology is our core strength. Every project is designed to ensure that it is the optimal approach to answer your research questions.
We design all research materials – from screeners to discussion guides to questionnaires. In the case of multi-country projects all materials are translated into the local languages by professional translators.
We recruit to rigorous criteria to ensure that the sample used accurately reflects the target audience you are interested in. In the case of multi-country studies, we work with a consolidated network of local partners.
From moderation of interviews and workshops to large-scale surveys
We use a range of analysis techniques – including content analysis, behavioural science, semiotic and discourse interpretation as well as statistical validation, in the case of quantitative studies.
Our final report is tailored to what will prove more useful to your organisation. We can deliver detailed documents as well as quick, topline executive reports for senior level stakeholders.